Privacy Policy


Cottage-Sanctuary-brochure-candle-screen

The Cottage Sanctuary Privacy Policy

This privacy policy notice is for this website and business; [www.thecottagesanctuary.co.uk] and served by The Cottage Sanctuary, Ryall, Bridport Dorset DT6 6EH and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website and while engaged with this business as a client, including your rights under current laws and regulations.

Policy key definitions:

"I", "our", "us", or "we" refer to the business, [Business name & other trading names].

"you", "the user" refer to the person(s) using this website.

GDPR means General Data Protection Act.

PECR means Privacy & Electronic Communications Regulation.

ICO means Information Commissioner's Office.

Cookies mean small files stored on a users computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

Lawful basis: Consent

The reason we use this basis: You provide your information to us voluntarily and we clearly request your consent on our Contact form.

We process your information in the following ways: We store information you provide digitally your digital information (for example: name, email, phone, enquiry) on a secure server managed by Plusnet. We may store additional information about you and regarding your treatments and services we have rendered(for example: your address, treatment dates, appointments, products used) on paper and filed in a locked cabinet.

Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.

Sharing your information: We do not share your information with third parties.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

the right to be informed;

the right of access;

the right to rectification;

the right to erasure;

the right to restrict processing;

the right to data portability;

the right to object; and

the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to cause the website to load efficiently.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are managed by Squarespace who provides the software on which this website is built.

For more details about the cookies Squarespace uses and their policy please see review their cookie information page.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

(Privacy Policy Updated 3 Oct 2018)